Frequently Asked Questions

Yes! Riverside Greenhouses ships live plants to all 50 US states, including Alaska and Hawaii. Every order is carefully packaged with protective materials and insulation to ensure your plants arrive healthy and ready to thrive. We ship via USPS and UPS with tracking included on every order.

Browse our full plant inventory →

Most orders ship within 1–3 business days. Transit time is typically 2–5 business days depending on your location. We ship early in the week (Monday–Wednesday) to avoid plants sitting in warehouses over weekends. You'll receive a tracking number via email once your order ships.

Each plant is individually wrapped, secured in its nursery pot, and placed in a sturdy corrugated box with protective padding. We use breathable packaging to allow airflow while preventing damage during transit. In extreme temperatures (below 40°F or above 95°F), we add heat packs or insulation at no extra charge to protect your plants.

Take photos immediately and email us at info@riversidegh.com within 48 hours of delivery. We'll send a free replacement or issue a full refund — no hassle. Our plant health guarantee covers every order we ship.

Currently, we only ship live plants within the United States. International shipping of live plants requires phytosanitary certificates and USDA inspection, which we do not currently support. We ship to all 50 US states including Alaska and Hawaii.

Yes! Riverside Greenhouses offers free shipping on all orders within the continental United States. Orders to Alaska and Hawaii may incur a small additional shipping fee due to distance and temperature-controlled packaging requirements.

Once your order ships, you'll receive an email with a tracking number and link. You can also log into your account to view order status and tracking information at any time.

Unbox your plant immediately upon arrival. Water lightly if the soil feels dry. Place in bright, indirect light for the first 5–7 days while your plant acclimates. Avoid direct sunlight, repotting, or fertilizing for at least 2–4 weeks after arrival. Some leaf drop or wilting during transit is normal — most plants recover within a week.

Plants arrive in their original nursery pots. We recommend waiting 2–4 weeks before repotting to let them adjust to their new environment. When you do repot, go up only 1–2 inches in pot size and use well-draining soil appropriate for the plant species.

Yes! Every product listing on our website includes detailed care information — light requirements, watering schedule, and soil preferences. We also include printed care cards in every shipment. For personalized advice, email us at info@riversidegh.com anytime.

Toxicity varies by plant species. Many tropical houseplants — including Philodendrons, Pothos, and certain Aroids — can be harmful to cats and dogs if ingested. We recommend checking the ASPCA Toxic Plant Database for your specific plant species before purchasing if you have pets.

Pet-friendly options: Spider Plants, Boston Ferns, Calathea, and many Succulents are generally considered non-toxic.

Yellow leaves are one of the most common plant care concerns and can indicate several things:

• Overwatering — the #1 cause. Let soil dry between waterings.
• Underwatering — soil is bone dry and the plant is stressed.
• Low light — move to a brighter spot with indirect light.
• Acclimation — some yellowing after shipping is normal and temporary.

When in doubt, contact our plant experts with a photo and we'll help diagnose the issue.

These are the most common light categories for indoor plants:

• Low light: No direct sun, a few feet from a window, or a north-facing window. Good for Pothos, Snake Plants, ZZ Plants.
• Medium light: Bright room but no direct sun hitting the leaves. East-facing windows are great. Good for Philodendrons, Calathea.
• Bright indirect: Near a south or west-facing window with sheer curtains, or a few feet back from the window. Good for Monstera, Fiddle Leaf Fig, most tropicals.

Each of our product pages includes specific light recommendations.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay through our secure Shopify checkout. All transactions are encrypted and PCI-compliant for your security.

Contact us as soon as possible at info@riversidegh.com or call (951) 833-9303. If your order hasn't shipped yet, we can modify or cancel it at no charge. Once an order has shipped, we can't make changes but can help with returns or exchanges upon delivery.

Because we ship live plants, we cannot accept standard returns. However, our plant health guarantee means if your plant arrives damaged or in poor health, we'll replace it or refund you within 48 hours of delivery. Just email photos to info@riversidegh.com.

Our plants range from 4-inch starter pots up to large 10-inch specimens. Each product listing specifies the exact pot size and approximate plant height so you know exactly what you're ordering. Plants are sold in their nursery grow pots (decorative pots not included).

Email info@riversidegh.com or call (951) 833-9303 with your business details — company name, resale certificate, and the plants you're interested in. Once approved, you'll receive a wholesale customer account with discounted pricing across all 73+ plant varieties.

Apply for Wholesale →

Yes, we have minimum order requirements for wholesale accounts. Minimums vary depending on the plant varieties and sizes you need. Contact us to discuss your specific requirements and we'll work out an arrangement for your business.

Our wholesale program is available to retailers, garden centers, landscapers, interior designers, office plant service companies, and other businesses that purchase plants in volume. You'll need to provide a valid business license or resale certificate to qualify.

Yes! We supply plants for offices, hotel lobbies, restaurants, and commercial interiors throughout Southern California and nationwide. We can recommend low-maintenance species that thrive in indoor commercial environments with minimal care. Contact us for bulk pricing and custom plant selections.

Absolutely! Our greenhouse is open to the public for in-person shopping. Come browse our full inventory, get expert plant advice, and hand-pick your favorites.

Address: 10241 48th St, Jurupa Valley, CA 91752
Hours: Mon–Fri 9 AM–5 PM · Sat 10 AM–4 PM · Closed Sunday
Phone: (951) 833-9303

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Yes, our in-store and online prices are the same. The benefit of shopping in person is that you can hand-select your exact plant and save on shipping. Plus, our staff is on-hand to give personalized recommendations.

Yes, we have free on-site parking at our Jurupa Valley greenhouse location. Our property is easily accessible and can accommodate trucks and trailers for wholesale pickups.